We are open - Crowne Plaza Newcastle - Stephenson Quarter

Welcome back! We are thrilled to open our hotel to ALL guests again, in line with government guidelines from 17th May.

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Our hotel is open to ALL guests again.

Welcome Back! We are thrilled to open our hotel to all guests again, in line with government guidelines from 17th May.

If you’d like to book a room with us, please book online, contact our team, or give us a call on 01915623333.

Book a room

Dining at our hotel

We have changed the way in which we are running some of our services on a temporary basis to keep our guests and team safe and happy.

Hawthorn Restaurant is open for breakfast only. Afternoon tea and dinner will be served in The Gin Bar.


  • Monday to Friday  06:30 – 09:30 
  • Saturday to Sunday  07:00 – 10:30 

Dinner is from 17:00 to 21:30

Room service is available 24 hours.

All Food and Beverage Menu are available to view here.

Update on our Mineral House Spa

Mineral House swimming pool and spa treatment are temporarily closed until further notice. Gym is open for in house guests only.

Club Lounge

Club lounge is open on first come first serve basis. Capacity is limited due to social distancing. Breakfast in club lounge will be served in Hawthorn Restaurant.

If club lounge is full, we will offer complimentary tea, coffee and relevant house drinks from 17:30 to 19:30 in The Gin Bar.

Our Covid-19 safety measures

Stay with us with peace of mind that our hotel is operating with a range of enhanced Coronavirus safety measures. This includes social distancing throughout the hotel, hand sanitiser for guests to use, thorough and frequent cleaning of all bedrooms and public areas, and much more. Find out more in our Covid-19 FAQs below.

Read our Covid-19 FAQs

Contact our team or give us a call on 01915623333 if you have any questions.

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